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mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> </head> <body lang=3DZH-CN style=3D'tab-interval:21.0pt;text-justify-trim:punctuati= on'> <div class=3DSection1> <p class=3DMsoNormal style=3D'mso-layout-grid-align:none;text-autospace:non= e'><b><span style=3D'font-size:16.0pt;font-family:SimSun;mso-bidi-font-family:SimSun; mso-ansi-language:ZH-CN'>上海电气电站&#= 38598;团:梳理企业知识Ë= 07;系<span style=3D'mso-spacerun:yes'>  </span>打造知识&#= 22411;信息平台</span></b><b><span style=3D'font-size:16.0pt;font-family:SimSun;mso-hansi-font-family:"Times N= ew Roman"; mso-bidi-font-family:SimSun;mso-ansi-language:ZH-CN'><o:p></o:p></span></b>= </p> <p class=3DMsoNormal align=3Dright style=3D'text-align:right;mso-layout-gri= d-align: none;text-autospace:none'><span style=3D'font-family:SimSun;mso-hansi-font-= family: "Times New Roman";mso-bidi-font-family:SimSun;mso-ansi-language:ZH-CN'><o:p= > </o:p></span></p> <p class=3DMsoNormal align=3Dright style=3D'text-align:right;mso-layout-gri= d-align: none;text-autospace:none;word-break:break-all'><span style=3D'font-family:S= imSun; mso-bidi-font-family:SimSun;mso-ansi-language:ZH-CN'>蓝凌౜= 9;理咨询支持系统有限&= #20844;司 研究院记者 = 043;婷</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'mso-layout-grid-align:none;text-autospace:non= e'><b><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p> </o:p></span></b></p> <p class=3DMsoNormal style=3D'line-height:150%;mso-layout-grid-align:none; text-autospace:none'><b><span style=3D'font-family:SimSun;mso-bidi-font-fam= ily: SimSun;mso-ansi-language:ZH-CN'><span style=3D'mso-spacerun:yes'> &nbs= p; </span></span></b><span style=3D'font-family:SimSun;mso-bidi-font-family:Si= mSun; mso-ansi-language:ZH-CN'><span style=3D'mso-spacerun:yes'> </span>= 978;海电气电站集团(以= ;下简称上电集团)是&#= 20013;国规模最大、实力ć= 68;强的综合性装备类制= 造企业之一的上海电= 7668;集团有限公司的核ও= 5;产业版块,是发电设&= #22791;制造和电站工程建#= 774;的专业集团。电站集= ;团员工</span><span lang=3DEN-US style=3D'font-family:SimSun;mso-bidi-font-family:SimSun'> 1500= 0</span><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>余人,拥有一流的É= 54;才资源和一流的装备= 资源。自</span><span lang=3DEN-US style=3D'font-family:SimSun;mso-bidi-font-family:SimSun'>2002<= /span><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>年以来,它的发电ť= 74;备的生产量,单机容= 量,销售量以及订单= 5968;量是始终保持世界౑= 2;一。</span><span lang=3DEN-US style=3D'font-family:SimSun;mso-bidi-font-family:SimSun'> <o:p= ></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>上电集团地处中国ń= 63;济、金融、科技、文= 化等中心的大都市上= 8023;,借助着良好的融ภ= 4;环境、雄厚的科研力&= #37327;、先进的制造技术 = 289;强大的制造能力、便= ;捷的交通运输等有利&#= 26465;件,打造了遍布全Þ= 69;和亚洲多国的精良产= 品,缔造了一系列国= 0869;外电站工程的样板Ӎ= 0;具有五十年文化底蕴&= #30340;上海电站通过这几= 180;得到了了迅猛发展,= ;</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-bid= i-font-family: SimSun;mso-ansi-language:ZH-CN'>并以其诚信= 2289;便捷、卓越的服务ࢷ= 2;电力市场有着良好的&= #21475;碑。</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>集团日渐强大,公Ö= 96;内部的领导也越来越= 重视配套的信息化建= 5774;,上电集团结合自ไ= 3;的特点,审慎分析了&= #38598;团的现状:</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>1、集团规模庞大,= 979;属又设有多个子公司= ;,而且各自的组织和&#= 31649;理模式差异比较大ʌ= 92;这就无法形成一个统= 一的管理机制,不利= 0110;集团的统一管理,ࢰ= 0;此一体化与规范化运&= #20316;已经作为一个战略&= 382;题提上了日程。</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>2、作为发电厂和电= 449;所需的大型电力设备= ;的供应商,上海电气&#= 20855;有装备制造业的典à= 11;特征,即按订单设计= 和生产的离散型制造= 9994;,其业务流程最突࠲= 6;的特点就是按项目进&= #34892;管理,如何平衡质%= 327;、成本、工期的关系= ;,集团长期需要解决&#= 30340;一个重要课题。</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>3、集团所处的电力#= 774;备制造业是资金密集= ;型行业,更是一个技&#= 26415;和知识密集型的行Ç= 94;,这些技术和知识无= 疑是集团最为宝贵的= 6130;富。然现阶段,这౲= 7;财富没有形成一个有&= #25928;的沉淀,技术经验= 969;失比较严重。从长远= ;看,要解决集团所有&#= 25216;术和管理问题,就Ƃ= 56;要上下贯穿知识管理= 的运用,将知识逐步= 7785;淀下来。</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>4、集团本身很注重= 449;息化方面的建设,投= ;入了大量资金和人力&#= 65292;现有多个系统在运Ŝ= 92;。但正是因为存在多= 个独立的系统,各个= 1995;统间的数据无法整ࡧ= 2;共享,各个部门各自&= #20026;阵,软件间的壁垒= 644;部门间壁垒的存在,= ;从而导致了</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-bid= i-font-family: SimSun'>“</span><span style=3D'font-family:SimSun;mso-bidi-font-famil= y: SimSun;mso-ansi-language:ZH-CN'>信息孤岛</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-bid= i-font-family: SimSun'>”</span><span style=3D'font-family:SimSun;mso-bidi-font-famil= y: SimSun;mso-ansi-language:ZH-CN'>的通病。要</s= pan><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-bid= i-font-family: SimSun;color:black;mso-font-kerning:0pt;mso-ansi-language:ZH-CN'>实&#= 29616;资源共享,更有效į= 40;进行协同工作,那</span><= span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun;mso-ansi-language:Z= H-CN'>系统间的整合已势ß= 12;必行。</span><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-ans= i-language: ZH-CN'><o:p> </o:p></span></p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span style=3D'font-family:SimSun;mso-hansi-font-family:"Times New Roman";mso-bid= i-font-family: SimSun;mso-ansi-language:ZH-CN'>上电集团根= 5454;自己的需求,对多फ= 8;供应商进行了甄选和&= #27604;较,最后选择了</span><span style=3D'font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-font-fami= ly: Arial;mso-bidi-font-family:SimSun'>具有先进的= 管理理念和丰富的实= 6045;经验的</span><span style=3D'font-family:SimSun;mso-ascii-font-family:"Times New Roman";mso-han= si-font-family: "Times New Roman";mso-bidi-font-family:SimSun'>蓝凌管= 702;咨询支持系统有限公= ;司为</span><span style=3D'font-family:SimSun;mso-bidi-font-family:SimSun'>上电&#= 38598;团总部及其下属的É= 16;家子公司实施蓝凌基= 于知识管理的办公自= 1160;化系统(<span lang=3DEN-US> LKS</span>-<span lang=3DEN-US>kOA</span>)௚= 0;咨询和实施服务。</span></= p> <p class=3DMsoNormal style=3D'text-indent:21.0pt;mso-char-indent-count:2.0; line-height:150%;mso-layout-grid-align:none;text-autospace:none'><span lang=3DEN-US style=3D'font-family:SimSun;mso-hansi-font-family:"Times New R= oman"'><o:p> </o:p></span></p> <p class=3Dbt style=3D'text-align:justify;text-justify:inter-ideograph'><sp= an style=3D'font-size:15.0pt;color:windowtext'>调研梳理= ;阶段</span><span lang=3DEN-US style=3D'font-size:15.0pt;mso-bidi-font-family:"Times New Roma= n"; color:windowtext'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>项目ê= 54;施时,蓝凌给上电集= 团作了咨询调研,主= 5201;目的调研各公司的௽= 3;识内容,便于后期知&= #35782;内容的部署。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;line-height:150%'><sp= an lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"'><o:p> </o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;line-height:150%'><sp= an style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun'>调= 740;方式:问卷、条线梳= ;理法</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>首先ŵ= 19;用问卷调查方式,以= 部门为单位,调研各= 0844;司的基本知识体系ࠦ= 9;容,集中调查了企业&= #21508;个部门的知识、制= 230;、流程以及专家资源= ;。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>之后,通过调查问= 1367;获取到基本知识后ᦁ= 2;结合公司的业务运作&= #26041;式,采用条线梳理= 861;,归纳出<span lang=3DEN-US>20</span>个业务条,确ê= 50;每个条线对应的集团= 业务部门及条线负责= 0154;,负责本线的调研ภ= 4;料梳理<span lang=3DEN-US>.</span>还</span><span style=3D'font-size:10.5pt;line-he= ight: 150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-font-family:A= rial; mso-bidi-font-family:SimSun;font-weight:normal'>安排了= 9987;人对现有知识的收༓= 8;,以便资料的归类、&= #25972;理和确认。通过蓝= 940;项目组成员与上电集= ;团部门业务负责人的&#= 19981;断沟通、不断调整ʌ= 92;逐渐推进这个阶段的= 知识梳理,经过整理= 2289;分析、规范、确认฀= 3;研结果,最终得到相&= #20851;的反馈信息。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%'><span style=3D'mso-spacerun:yes'> </span></sp= an><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;line-height:150%'><sp= an style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun'>汇= 635;反馈信息</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>根据调研后汇总</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>反馈</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font= -family: SimSun;font-weight:normal'>的信息,整理= 分析后发现上电集团= 2312;知识管理上存在的঍= 6;大问题:</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun; font-weight:normal'>1</span><span style=3D'font-size:10.5pt;line-height:150= %; font-family:SimSun;mso-bidi-font-family:SimSun;font-weight:normal'>:= 集团组织结构十分紊= 0081;。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>集团各公司的同职= 3021;的部门名称不统一ᦁ= 2;即使相同的部门职能&= #20063;不相同,给在一体= 270;下的知识规范和分类= ;</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>带来</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font= -family: SimSun;font-weight:normal'>很大的难度。= <span lang=3DEN-US> <o:p></o:p></span></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun; font-weight:normal'>2</span><span style=3D'font-size:10.5pt;line-height:150= %; font-family:SimSun;mso-bidi-font-family:SimSun;font-weight:normal'>:= 审批流程不规范。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>由于部门职能的不= 6126;确,同一流程在各๽= 6;门运作过程都不相同&= #65292; 流程中审批人员的环= 3410;过多,不利于扁平ࡏ= 0;组织下的流程管理。&= #21363;使对于同一条线的= 516;类流程,其流程长度= ;、每个节点所对应的&#= 23703;位同样差异很大。</spa= n><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun; font-weight:normal'>3</span><span style=3D'font-size:10.5pt;line-height:150= %; font-family:SimSun;mso-bidi-font-family:SimSun;font-weight:normal'>:= 知识体系不清晰。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>同一体系下的知识= 6080;法</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>确定</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font= -family: SimSun;font-weight:normal'>归口的管理部= 门,出现人人管或没= 0154;管的现象。</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>各子公司知识树、= 046;度树的层级及结构难= ;以统一,即使各个子&#= 20844;司有相似的知识和Ò= 46;度体系,但管理方式= 也存在较大差异,分= 1867;方法和名称也相异Ӎ= 0;</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun; font-weight:normal'>4</span><span style=3D'font-size:10.5pt;line-height:150= %; font-family:SimSun;mso-bidi-font-family:SimSun;font-weight:normal'>:= 制度内容比较陈旧。</s= pan><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>在制度资料的收集= 6807;程中,发现某些公ࡥ= 6;发布的制度跟目前的&= #20225;业运作模式有很大= 340;差距。大部分是几年= ;前的制度规范。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:21.0pt;text-indent:-21.0pt;mso-ch= ar-indent-count: -2.0'><span lang=3DEN-US><o:p> </o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:21.0pt;text-indent:-21.0pt;mso-ch= ar-indent-count: -2.0'><span lang=3DEN-US><o:p> </o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:21.0pt;text-indent:-21.0pt;mso-ch= ar-indent-count: -2.0'><span lang=3DEN-US><o:p> </o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:30.05pt;text-indent:-30.05pt;mso-= char-indent-count: -2.0'><b><span style=3D'font-size:15.0pt;font-family:SimSun;mso-ascii-font-= family: "Times New Roman";mso-hansi-font-family:"Times New Roman";mso-bidi-font-fam= ily: SimSun'>知识规划阶段</span></b><b><span lang=3DEN-US style=3D'font-size:15.0pt'><o:p></o:p></span></b></p> <p class=3DMsoNormal align=3Dcenter style=3D'margin-left:30.05pt;text-align= :center; text-indent:-30.05pt;mso-char-indent-count:-2.0'><b><span lang=3DEN-US style=3D'font-size:15.0pt'><o:p> </o:p></span></b></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>通过Ŧ= 43;研,梳理明晰了上电= </span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font= -family: SimSun;font-weight:normal'>集团</span><span style=3D'font-size:= 10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>知识ļ= 49;理体系的现状,蓝凌= 以“统一化、规划化R= 21;作为指导思想,对其= 知识和制度体系做了= 2479;一规划。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>首先,对企业的知= 5782;和制度体系确立<span lang=3DEN-US>3</span>个标准进行分౲= 7;:</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>一、以业务运作模= 4335;作为标准,站在企ߏ= 4;价值链角度考虑,从&= #25112;略规划的角度,相= 851;的职业部门对本部门= ;在业务运作过程中需&#= 35201;的知识和制度进行Ñ= 98;类;</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>二、以知识内容作= 0026;标准,根据企业固ࡏ= 0;或专业的知识和制度&= #20197;及知识内容所属的= 693;识领域角度划分;</span>= <span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>三、部门岗位标准= 5292;根据各部门或本部໽= 6;岗位的基本职能划分&= #65292;如</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>财务部,可以分为A= 306;财务管理、会计管理= ;等等</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font= -family: SimSun;font-weight:normal'>。</span><span lang=3DEN-US style=3D'font-= size: 10.5pt;line-height:150%;font-family:SimSun;mso-hansi-font-family:Arial; mso-bidi-font-family:"Times New Roman";font-weight:normal'><o:p></o:p></spa= n></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>这类ä= 10;维度的知识体系划分= 方式,能够有效地提= 9640;知识分类的清晰度ᦁ= 2;同时也可以增加检索&= #30693;识文档的效率。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'tab-stops:list 45.0pt'><b><span lang=3DEN-US>= <o:p> </o:p></span></b></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>对于Ð= 44;司长期存在知识名称= 类别不统一、制度没= 6377;固化的问题,集团ຓ= 9;取统一规划,强制推&= #24191;的方式,从一体化#= 282;度规范公司的知识体= ;系和制度分类结构。&#= 32780;对各子公司因业务ĥ= 05;点而客观存在的独特= 性知识体系,采取整= 0307;统一、保留个性、༓= 8;团把关的一体化模式&= #12290;对于处于改革过程= 013;的子公司或部门所存= ;在的过渡期的不规范&#= 29616;象,是必须随着集Þ= 42;企业一体化的进展来= 逐步的完善,对这种= 4773;况也制定出了分阶ૅ= 3;实施的计划。</span><span style=3D'font-size:10.5pt;line-height:150%;font-weight:normal'> </span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>由于组织结构名称= 9981;统一(同一职能部໽= 6;),提出先在<span lang=3DEN-US>KOA</span>系统上构架相= 545;统一的组织结构,后= ;期在优化过程中随一&#= 20307;化的进展逐渐规范z= 89;统一组织结构。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D'margin-left:21.0pt;text-indent:-21.0pt;mso-ch= ar-indent-count: -2.0'><span lang=3DEN-US><o:p> </o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>在具Ë= 07;实施时,需要注意的= 是,要根本解决集团= 8382;题,就必须随着集ࢰ= 2;企业一体化的进展来&= #36880;步的完善。知识管= 702;系统的特性决定必须= ;在企业战略目标的指&#= 23548;下,不断完善。但ß= 12;实际项目中还是必须= 考虑到集团目前的实= 8469;情况,建议集团公ࡥ= 6;各部门从本部门的实&= #38469;情况出发,同时又!= 021;够站在集团一体化战= ;略的角度上考虑在,&#= 35268;范标准的知识内容į= 40;同时又允许各公司定= 制适合本公司的知识= 0869;容。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>就比å= 14;审批流程,</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-bidi-font= -family: SimSun;font-weight:normal'>从<span lang=3DEN-US>IT</span>一= 307;化的角度,需要规范= ;化的审批流程来提高&#= 21150;公的效率,而规范Ô= 70;、高效的审批流程又= 必须依托与统一的组= 2455;结构,</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>但是由于各公司前= 399;业务运作上,决定了= ;其组织结构必然无法&#= 32479;一。</span><span style=3D'font-size:10.5pt;line-height:150%;font-weight:normal'> </span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>这就要求按照各公= 496;的业务运作模式采用= ;条线分类法和集团各&#= 37096;门分析、讨论适合×= 08;公司相对而言比较规= 范的知识体系结构和= 9968;体化下的审批流程Ӎ= 0;</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p><b><span lang=3DEN-US style=3D'font-size:15.0pt;mso-bidi-font-family:"Ti= mes New Roman"; color:windowtext'><o:p> </o:p></span></b></p> <p style=3D'text-align:justify;text-justify:inter-ideograph'><b><span style=3D'font-size:15.0pt;color:windowtext'>系统实施= ;完成</span></b><b><span lang=3DEN-US style=3D'font-size:15.0pt;mso-bidi-font-family:"Times New Roma= n"; color:windowtext'><o:p></o:p></span></b></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%;font-weight:normal'><span style=3D'mso-spacerun:yes'> </span></span><span style=3D'font-size:10.= 5pt; line-height:150%;font-family:SimSun;mso-ascii-font-family:Arial;mso-hansi-f= ont-family: Arial;mso-bidi-font-family:SimSun;font-weight:normal'>有了Ò= 69;期的调研梳理和知识= 体系的规划,系统正= 4335;实施就有了清晰的ਬ= 1;向,实施也更快速。&= #19978;电集团的</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-weight:normal'= >KOA</span><span style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun;mso-ascii-fon= t-family: Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:SimSun;font-weight:n= ormal'>系统设置了规范协= 316;管理平台将公司制度= ;固化下来,并统一了&#= 23457;批流程,建立协作Ĉ= 26;制。为了达到知识沉= 淀的目的,设置了经= 9564;知识管理平台,还੍= 7;员工内容论坛,员工&= #27963;动等来丰富企业文= 270;。通过蓝凌和上电集= ;团的共同努力,这个&#= 31995;统就很快实施完成z= 90;</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;mso-bidi-font-famil= y:"Times New Roman"; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'fon= t-size: 10.5pt;line-height:150%;mso-bidi-font-family:"Times New Roman";font-weight: normal'><o:p> </o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>现在,这个系统是= 9978;电集团员工每天工߯= 6;的办公平台,通过它&= #21487;以签署、审批各类= 991;档和申请事项;还能= ;分派任务,监督任务&#= 25191;行情况,评价任务ă= 28;果;并可以<span style=3D'color:#333333'>参与日常事务= 5288;如请示、报告,参ߎ= 2;项目协作等),查看&= #19982;自己相关的邮件、= 453;办事宜等信息。</span></span><= span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";color:#3= 33333; font-weight:normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;font-weight: normal'>最重要的是通过这= 0010;知识管理平台,员ॣ= 7;可以最大限度地获得&= #20225;业知识文档资讯,= 327;助其加快寻找相关资= ;料与经验,<span style=3D'color:#333333'>在知识库管理= 4179;台中发布、更新、੣= 7;询职权范围内的各种&= #30693;识文档</span>大大加快É= 02;员工学习的速度。通= 过知识分享,还避免= 0102;不必要的重复工作ᦁ= 2;降低成<span style=3D'color:#333333'>本</span></span><span style=3D'font-size:10.5= pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;color:#3333= 33'>。</span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";color:#3= 33333'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:21.0pt; mso-char-indent-count:2.0;line-height:150%'><span style=3D'font-size:10.5pt; line-height:150%;font-family:SimSun;mso-bidi-font-family:SimSun;color:#3333= 33; font-weight:normal'>上电集团基于知= ;识管理统一办公管理<s= pan lang=3DEN-US>KOA</span>平台上线后,= 823;大提高了员工的工作= ;效率,在集团的统一&#= 21270;,规范化建设上起Ò= 40;了举足轻重的作用。= </span><span lang=3DEN-US style=3D'font-size:10.5pt;line-height:150%;font-family:SimSun; mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";font-wei= ght: normal'><o:p></o:p></span></p> <p class=3DMsoBodyTextIndent style=3D'margin-left:0cm;text-indent:44.05pt; mso-char-indent-count:2.0;line-height:150%'><span lang=3DEN-US style=3D'mso= -bidi-font-family: "Times New Roman"'><o:p> </o:p></span></p> </div> </body> </html>